Louisville Seminary Counseling Center Office Assistant
Hours: 10/week
Supervisor: Clinical Director
The LSCC Office Assistant assists the Director of Clinical Training with returning phone calls to prospective clients and creating a client profile within the electronic health records software, answering student therapists' questions about LSCC, providing coverage for student therapists when possible.
Duties and Responsibilities:
- Returning phone calls from prospective and current clients
- Alerting student therapists through text or email when a current client calls
- Providing coverage for student therapists when possible.
- Keeping the Director of Clinical Training abreast of HIPAA compliance issues
- Identifying things that need to be done in LSCC to maintain hospitality and comfort
- Offers suggestions of resources that would be helpful in client care.
Minimum Experience and Skills Requirements:
- Experience making and receiving professional phone calls
- Experience in writing professional emails and texts
- Experience in keeping confidentiality
- Bachelor's Degree in Social Science or a related field
- Current MFT student with minimum 2.5 GPA and no outstanding Incompletes
- Proficiency with a Google phone number on a personal cell phone
- Proficiency in Office 360, particularly Outlook
- Strong computer and technology skills with the ability to learn new software relatively quickly
- Highly organized with ability to multi-task
- Excellent communication skills with clients and fellow students
- Strong boundaries around confidentiality
Physical Requirements:
- Ability to sit for long periods of time
- Minimal walking
- Ability to hear and speak on the phone and communicate via email and text
Apply by sending resume/CV and cover letter to Beth Seeger Troy at btroy@lpts.edu.
Qualified applicants will be invited for an interview.